PRIVACY POLICY

​Effective Date: January 2026

​At Universal Home Appliances, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or book a service.

​1. INFORMATION WE COLLECT

​We only collect information that is necessary to provide our services and deliver products to you. This includes:

​Personal Details: Name, Phone Number, and Delivery Address.

​Service Details: The type of appliance, brand, and the nature of the issue (for repairs).

​Location Data: To assign the nearest technician to your home in Hyderabad.

​2. HOW WE USE YOUR INFORMATION

​We use your data strictly for business purposes:

​To Fulfill Orders: To deliver refurbished appliances or spare parts to your doorstep.

​To Provide Service: To coordinate technician visits for repairs and installation.

​Communication: To call or WhatsApp you regarding order confirmation, delivery updates, or warranty support.

​Warranty Tracking: To maintain a record of your purchase date for warranty claims.

​3. DATA PROTECTION & SHARING

​No Selling of Data: We never sell, rent, or trade your personal information to third-party marketing companies.

​Third Parties: We may share your address/phone number only with our verified delivery partners or field technicians strictly for the purpose of completing your job.

​4. COOKIES

​Our website may use standard cookies to improve your browsing experience (e.g., remembering your language preference). You can choose to disable cookies through your browser settings.

​5. YOUR RIGHTS

​You have the right to:

​Request a correction of your address or contact details.

​Request the deletion of your data from our records (unless required for warranty purposes).

​6. CONTACT US

​If you have questions about this Privacy Policy, please contact us:

​Phone: +91 7396 486 603 /
+91 7799 622 104

​Address: Road No. 5, Gaddams Enclave, Phase II, Gurram Guda, Hyderabad, Telangana, 500112.